Superior Service Starts with a Superior Team
A Support Service Agreement provides a high level of defense against system downtime. It covers the labor associated with keeping the system in working order. The objective of scheduled inspections is to provide a service, which will minimize system alarms and erratic operation, in addition to meeting governmental regulations.
24 hours a day, 7 days a week - we have you covered
In addition, a Support Service Agreement through Midwest Integrated Solutions covers you 24 hours a day, 7 days a week. There are no hidden charges or after-hours overtime, thereby allowing you to stay on budget.
one-year parts and labor warranty
All of our installed systems have a one-year parts and labor warranty and free maintenance during the warranty period. After the warranty period, you can rest assured your investment can be protected with the best-in-class service agreement.
Support from MIS is second to none. From training your staff to custom configuration of your systems, we are there for you.
We are your security partner
Our highly skilled staff of professionals make customer service and satisfaction their top priority. They save you time and money with minimal downtime to help you maintain business continuity.
Our commitment to service distinguishes MIS from our competitors. We view our job as making our customers jobs as trouble free as possible.
Upon completion, our final review team will walk the job with the customer to ensure complete satisfaction and that it meets the MIS standard.
Our years of experience become your years of experience.
24/7 Emergency Support
Our promise to all of our customers is to be there when they need us most, that’s why we promise a phone response within 1 hour, on-site emergency response within 8 hours and non-emergency response scheduled around your convenience.
Midwest Integrated Solutions provides a 24/7/365 Service Agreement for our clients helping them take control of their budget. Why pay extra for service after 5:00 pm or on weekends? Give us a call for a free demo and an estimate.